What we have done so far is the following.
- All office staff are now working remotely and available via email and telephone, so any enquiries you have will be handled in the normal way.
- Our engineering staff obviously cannot work from home, and they are working flat out on your sites to keep essential water and waste water services functioning.
- Our workshop is still open, so if you need a pump repaired or refurbished, we’re here to help.
- Our principle suppliers are also working hard to ensure continuity of supply, but due to the sharp decrease in air travel, goods, especially European ones, are taking longer to reach us.
Here’s the bit you can do to help yourselves
PLAN
Please, if you think you are going to need spares, repairs, installation, or even straightforward standard supplies look ahead and allow a little more time to everything you want.
We will do everything we can to keep you working, and if you give us some notice, we can accommodate you.
Stay well, and I am here to answer your questions!