When we supply a product, this is just the start of the service we offer our customers. Rest assured that there is always a person at the end of the phone to provide you with the expert advice you need, including pump installation, servicing, maintenance, repair, and pump removal. At Cougar Pumps we are committed to providing our customers with the very best products and a first class service. Our job is to make your life easier!

On-site servicing
Our fully equipped and insured engineers are all confined space entry and electrically qualified to service all pumps on-site.

The on-site service includes:img_8601

  • Removal of pump and impeller check
  • Clean and check of float controls
  • Analysis of all electrical connections in pump chamber
  • Full inspection of control panel, components and connections
  • Electrical current readings
  • Operation check of high level alarm unit
  • Run and test of pump and control units
  • Fully written report on completion of service

Emergency service
Our emergency call-out service gives you reassurance that help is always at hand. We give you peace of mind that in the most critical situations, we can fix your problem as efficiently and effectively as possible, bringing you back to business in no time.

Should you need to know any more information regarding pump servicing please contact our service department 01442 860014.