Our job is to give you absolute peace of mind, that you will receive the right pump for you and the very best service in the industry. Take a look at some of the leading members of our team that make this possible…
Phil is the man in charge! Since launching the company in 1980, he has successfully built up Cougar pumps to become a market leader in the field of industrial pumps. His wealth of knowledge and experience has successfully carried the business through to its prominent position in the industry.
Paul has been with us since 2001 and over the years, has given Phil invaluable support in growing and developing the brand. He is responsible for building our valued customer relationships, whilst creating and implementing business strategies, sales plans and profit targets.
Sales & Marketing Coordinator
Margaret has been injecting her passion and impeccable knowledge in sales and marketing into the business for many years. Not only has she played an integral part in growing the company, she keeps us looking good!
Business Development Manager
Simon has been busy assessing and improving our market position since 2013. He plays a key role in building customer relationships, whilst identifying business opportunities across a broad range of sectors.
Robert is responsible for managing all sales enquiries that come through to our Head Office. He leads our highly trained and knowledgeable internal sales team, making sure every enquiry and order is handled and processed to perfection. Rob is also in charge of our exports; managing the successful delivery of dispatches across the world.
Contracts Manager/ ASM
Melanie intricately manages and develops service contracts across a wide range of sectors, including commercial buildings, retail centres, schools, hospitals and domestic properties to name a few.
Clare assists the service side of Cougar Pumps, keeping customers happy and making sure all equipment is serviced effectively and efficiently. She actively motivates and supports all of our engineers. Records and schedules service jobs, whilst managing job costings.
Jacques is our tech guru, providing our customers with technical support and advice, to help select the right product that is suited to each individual requirement. He handles all quotes and enquiries, whilst maintaining relationships with our long-standing suppliers.
Shanay is a whizz on the web! Our social media expert takes care of the Cougar Pumps corporate image, whilst managing the website and leading our multi-channel marketing campaigns.
Senior Field Engineer
Michael has been with the company since 2001 and leads a team of pump installation and removal engineers. His expertise and management skills have been instrumental in the successful installation and removal of countless water pumps.
Senior Field Engineer
Steve heads up a team of pump installation and removal engineers. He has been in the industry since 2001, and has led our engineers to successfully install and remove water pumps, in some of the most challenging situations.
Barry runs our workshop, managing all operations that take place in-house, with our team of highly qualified and talented engineers. He has years of experience, effectively implementing water pump repairs and refurbishments, to deliver equipment back to the customer as good as new.
Senior Workshop Engineer
Paul has vast experience in the pumping industry. He predominately carries out overhauls and pump repairs for all types of pumping equipment, but even regularly attends site and services pump systems for Cougar Pump customers due to his expansive skill set.
We strongly believe in giving young people the opportunity of a satisfying and rewarding career in the business. Over the years, we have taken on a number of students who have grown and developed from a young apprentice, to a respected member of the water pump industry.
Please get in touch if you would like to find out more about our apprenticeship schemes or work experience opportunities.